Service Manager
$46,384–$74,256 year
On-siteLoveland, Colorado, United States
Job Summary
Conduct front-end operations and oversee store sales, labor, margins, and shrink while driving customer satisfaction and team member recruitment. Train staff, manage discipline and performance appraisals, and execute hiring events to build a robust candidate pipeline. Lead hourly team members including cashiers and shoppers, ensuring compliance with safety, health, and labeling standards while maintaining clean, sanitized work areas. Assist with merchandise stocking, pricing verification, and emergency response to resolve customer complaints and equipment failures. Coordinate administrative tasks, reward programs, and promotional execution to achieve store goals.
Required Qualifications
- Be at least 21 years of age
- Have a high school diploma or equivalent
- Be flexible to work a schedule that changes based on business needs, including nights, weekends, and holidays
- Able to lift 60 pounds between 15 inches and 70 inches above the ground
- Pushing and pulling racks and U-boats of merchandise is common throughout a typical day
- Push and pull force required ranges from 80 pounds to 100 pounds
- Stand on hard surfaces continuously
- Walk up to 2 miles
- Reach vertically to access upper levels
- Transfer items horizontally
- Wear PPE consistent with the task assignment, including but not limited to non-slip, closed-toe shoes, long pants, and gloves (latex and or cut-resistant)
- Tools and equipment used include, but are not limited to, phone, computer, mouse, keyboard, ovens, freezers, meat and cheese cutters, grinders, scales, mixers, box cutters, scanners, cash register, carts, and pallet jacks
Desired Qualifications
- a degree in business management, marketing, retailing, communications, advertising, or related field preferred
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