Service Manager
On-siteGreenville, Texas, United States
Job Summary
Manage and lead shop employees to ensure productivity and quality of service while overseeing parts ordering and timely availability. Maintain a clean, safe, and organized work area in compliance with company standards and monitor profit margins and pricing markups. Ensure the shop is stocked with necessary inventory and supplies, fostering a customer-first culture through courteous service. Collaborate with store leadership to achieve operational goals and KPIs, identify areas for improvement, and implement solutions. Train and mentor new team members as needed. This role requires a high school diploma or GED, two years of service operations experience, and strong leadership skills. Southern Tire Mart is the #1 North America Commercial Tire Dealer since 2012.
Required Qualifications
- High school diploma or GED
- 2+ years of experience in service operations or shop management
- Strong leadership and communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Basic knowledge of inventory systems, parts ordering, and markup strategies
- Commitment to customer satisfaction and safety compliance
Desired Qualifications
- technical or business training
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