Service Manager | Philadelphia, MS (36467)
On-sitePhiladelphia, Pennsylvania, United States or Philadelphia, Mississippi, United States
Job Summary
Lead and schedule shop and field service work while supporting Service Technicians with resources to maximize efficiency. Manage work orders, records, and performance goals, and oversee budgets, forecasting, and P&L accountability. Build strong customer relationships through communication and service excellence, and coordinate with John Deere on programs, warranties, and product support. Act as the site safety coordinator to ensure a safe and productive environment. Complete a 90-day training program covering job shadowing, department collaboration, customer relationship skills, John Deere product knowledge, and dealership operations. This role offers competitive compensation, John Deere certification opportunities, and advancement potential within one of the largest John Deere dealerships in the region.
Required Qualifications
- Bachelor's degree in Business, Agriculture, Construction, Forestry, or related field; equivalent experience considered
- Strong business and mechanical knowledge
- Proven leadership, time management, and organizational skills
- Excellent interpersonal and communication skills
- Ability to build strong customer and team relationships
- Proficiency with Microsoft Office and web-based applications
- Stribling Equipment promotes a safe, drug-free workplace. All offers are contingent upon successful completion of background and drug screenings.
Desired Qualifications
- Experience in the agricultural or construction equipment industry (preferred)
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