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Service Manager
On-site · Ashwaubenon, Wisconsin, United States
Job Summary
Service Manager at Hy-Vee leads customer service excellence across the grocery department, supervises store staff, plans and adjusts work schedules, trains employees, enforces safety and store policies, and aims to deliver a friendly shopping experience. Responsibilities include greeting customers, assisting with product location, handling customer suggestions, coordinating departments in the store, evaluating employee performance, ensuring adherence to policies, assisting in merchandising and pricing strategies, managing daily operations, handling cash registers, and maintaining timely, high-quality service while ensuring safety and compliance.
Required Qualifications
- High School or equivalent experience
- Two years or more of similar or related work experience preferred
- Supervisory experience preferred
- Ability to supervise and train staff
- Excellent customer service and communication skills
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