Service Manager
On-site · Sandy Springs, Georgia, United States
Sandy Springs, Georgia, United StatesOn-siteFull TimeSenior LevelNot SpecifiedUnknown
Type
Full Time
Level
Senior Level
Education
Not Specified
Company size
Unknown
Job Summary
Service Manager overseeing front-of-house operations in a fine-dining setting: lead, coach, and coordinate front-of-house teams; uphold service standards; respond to guest feedback; partner with leadership on initiatives to elevate service quality; build relationships with repeat guests and VIPs; manage scheduling and training; ensure adherence to procedures and provide mentorship to staff.
Required Qualifications
- Must be authorized to work in the United States and provide proper documentation
- Must pass a background check
- Demonstrated experience in a hospitality or service-focused environment, preferably within upscale or fine-dining settings
- Deep understanding of hospitality service standards, guest engagement, and service recovery best practices
- Strong organizational, communication, and problem-solving skills with keen attention to detail
- Collaborative leadership style with the ability to work independently and as part of a cohesive management team
- Flexible availability, including evenings, weekends, and holidays as required by restaurant operations
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