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NOVO Health ServicesPosted 3 weeks ago

Service Manager

On-siteLouisville, Kentucky, United States

Full TimeMedium

Job Summary

Manage daily account functions including audits, scrub counts, route reconciliations, and truck maintenance logs to ensure customer retention. Hire, train, and coach Route Service Representatives while covering routes during absences and acting as a driver during market startups. Maintain DOT/FMCSA compliance and oversee fleet safety alongside delivering the right product, quantity, and time window to partner hospitals. This full-time role in Louisville offers competitive pay, PTO, 401(k) matching, and health benefits for leaders ready to own the routes and team.

Required Qualifications

  • previous management experience
  • strong leadership skills
  • demonstrated quality focus
  • customer-centric mindset
  • knowledge of DOT/FMCSA compliance
  • financial awareness
  • reliable transportation
  • ability to pass customer credentialing requirements

Desired Qualifications

  • experience in a route-based or distribution environment
  • a bachelor's degree

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