Service Manager - North Corpus Christi Honda
On-siteCorpus Christi, Texas, United States
Job Summary
Conduct daily one-on-one client status meetings with each ASM to identify potential service issues and monitor automotive repair to prevent operational delays. Work with the service director to set departmental objectives, recruit and train service staff, and maintain daily sales and production records. Review service sales performance, staff technical teams relative to production requirements, and maintain department finances within established parameters. Assure proper repair-order flow, monitor warranty activity for compliance, and enforce OSHA requirements while conducting performance evaluations and operational planning. Maintain the facility and equipment, attend weekly department and manager meetings, and administer payroll in cooperation with the payroll department.
Required Qualifications
- Associate's degree or equivalent from two-year college or technical school
- 2 to 4 years of related experience
- training
- equivalent combination of education and experience
Desired Qualifications
- driven to help people
- passionate about customer service
- motivated to excel
- serious about a true career in this highly competitive industry
- guidance
- leadership
- expertise
- ability to lead a successful service team
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