SERVICE MANAGER
On-siteAugusta, Georgia, United States
Augusta, Georgia, United StatesOn-siteFull TimeSenior LevelMedium
Full TimeSenior LevelMedium
Job Summary
Forecast goals and objectives for the Service and Parts departments, then hire, train, and monitor employee performance. Maintain accurate reporting systems for General Management and Factory review while attending all department meetings. Guarantee quality on Multipoint Inspections, service documentation, and customer walkarounds, ensuring compliance with federal, state, and local regulations. Manage warranty claim submissions, establish pricing plans, and foster teamwork to minimize comebacks and maximize profitability. Serve as a liaison with Factory Representatives and vocational schools to enhance recruitment.
Required Qualifications
- Maintains a professional appearance
- Understands, keeps abreast of, and complies with Federal, State, and Local Regulations which affect Service Operations. For example, hazardous waste disposal, OSHA Right-to-know, etc.
- Recognizes and ensures compliance with manufacturer Warranty and Policy procedures
- Comprehends and applies Warranty guidelines
- Certifies correct processing of claims
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