Service Manager

Dispatch and schedule service technicians to meet customer needs while managing billing, invoicing, and work order processing. Create, review, and close work orders accurately, ensuring proper billing codes, customer information, and pricing are applied. Coordinate incoming service work with sales and operations teams, manage technician schedules and overtime based on business demands, and resolve customer service issues. Assist with accounts payable, purchase orders, and service department documentation, while supporting inventory control, warehouse operations, and scrap tire disposal processes. Schedule maintenance for company vehicles and equipment, and support employee onboarding, training coordination, and administrative functions.