Service Manager - Lisbon St Lewiston, ME
On-site · Lewiston, Maine, United States
Job Summary
Service Manager in Lewiston, ME leads safety-focused automotive service operations, builds and develops an Extraordinary Team, ensures compliance with codes and policies, manages scheduling, dispatching, and service-operations processes, drives customer-centric service delivery, and promotes ASE-certified technicians through LMS and training programs. Responsibilities include hiring and coaching, maintaining facility and equipment, enforcing the Code of Ethics, and coordinating management communications to achieve targeted performance. Requires leadership, strong communication, automotive industry knowledge, and at least two years of automotive service management experience; two-year college or technical program recommended; ASE certifications and a valid driver’s license are required.
Required Qualifications
- Knowledge, Skills, and Abilities: Strong people management and leadership skills, motivational, supportive, assertive and decisive
- Excellent verbal and written communication
- Sound business sense, with the ability to analyze, prioritize, identify and implement solutions
- Strong organization and time management skills
- A comprehensive understanding of automotive servicing and the industry
- Minimum Educational and/or Experience Level: Two years related experience in automotive service management
- Completion of two-year college or technical school program recommended
- Or an equivalent combination of education and experience
- Proven results Certificates, Licenses, and/or Registrations: Current, valid driver’s license issued in state of residence
- Equipment Safety Certification
- ASE Certification C1– Service Consultant required
- ASE Certification P2 – Parts Specialist recommended
- ASE Certification G1 – Maintenance and light repair recommended
- State Inspection License Required (where applicable)
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