Service Manager - Keene, NH
On-site · Keene, New Hampshire, United States
Job Summary
Service Manager leads automotive service operations in Keene, NH, overseeing safety, team development, and customer experience. Responsibilities include building a capable team, scheduling to meet customer needs, ensuring LMS and vendor training, achieving vehicle service objectives, dispatching work orders to technicians, maintaining facility and equipment, enforcing ethics and regulatory compliance, and coordinating communication with management. Requires strong leadership, verbal/written communication, organizational skills, and a solid understanding of automotive servicing; notable qualifications include ASE certifications (C1, P2, G1), state inspection licensing, and a two-year college or technical school background. The role typically entails a 5-day workweek with a minimum of 50 hours, and is classified as exempt.
Required Qualifications
- Two years related experience in automotive service management
- Completion of two-year college or technical school program recommended
- Current, valid driver’s license issued in state of residence
- Equipment Safety Certification
- ASE Certification C1 – Service Consultant required
- ASE Certification P2 – Parts Specialist recommended
- ASE Certification G1 – Maintenance and light repair recommended
- State Inspection License Required (where applicable)
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