Service Manager
On-siteShah Alam, Selangor, Malaysia
Job Summary
Grow services revenues through service contracts, parts sales, and general maintenance servicing while leading and motivating the field service operations team toward total customer satisfaction. Develop and implement proactive products, marketing, and services strategies to drive business growth and profitability. Ensure work processes comply with ESH policies and act as the management representative for the ESH Committee. Continuously improve the technical skills of the service team and collaborate with supply management, sales, engineering, and other functions to implement solutionizing and optimize customer support. Requires a Bachelor's Degree in Mechanical or Electrical Engineering, 5-7 years of aftermarket business experience, and management experience in aftermarket service operations. Based in Shah Alam, Malaysia.
Required Qualifications
- Bachelor's Degree in Mechanical Engineering / Electrical Engineering or equivalent
- At least 5-7 years of experience in aftermarket business and/or service role
- Management experience in aftermarket service operations
Desired Qualifications
- Experience in rotating equipment, specifically air compressors
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