Service Manager II - Somersworth, NH
On-site · Somersworth, New Hampshire, United States
Job Summary
Service Manager II in Somersworth, NH leads a VIP automotive service team, ensuring safety, executing VIP service standards, hiring and developing associates, scheduling to meet customer needs, and maintaining facility and equipment while complying with all regulations. The role emphasizes building a high-performing team, coordinating training including LMS and vendor programs, ensuring ASE certifications and licenses are in place, communicating with customers and management, and supervising the service desk and technicians to deliver an exceptional customer experience.
Required Qualifications
- Two years related experience in automotive service management
- Completion of two-year college or technical school program recommended
- Current, valid driver’s license issued in state of residence
- Equipment Safety Certification
- ASE Certification C1 – Service Consultant required
- ASE Certification P2 – Parts Specialist recommended
- ASE Certification G1 – Maintenance and light repair recommended
- State Inspection License Required (where applicable)
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