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Prime ResidentialPosted 4 weeks ago

Service Manager I

$68,723–$68,723 year

On-siteBenicia, California, United States

Full TimeSmall

Job Summary

Lead the essential maintenance function at Waterview, overseeing service requests, vacant apartment make-readies, and building component repairs including HVAC, plumbing, and electrical systems. Conduct daily meetings to coach the team, organize training sessions, and perform routine inspections of units, grounds, and common areas to maintain standards and curb appeal. Manage contractor quality, inventory, and purchase orders while ensuring strict adherence to safety protocols, OSHA regulations, and fire/life-safety inspections. Collaborate with the Community Director on personnel performance and budget alignment to foster a responsive, customer-focused culture. Work Monday through Friday from 9am to 6pm with mandatory on-call rotation for evenings, weekends, and holidays.

Required Qualifications

  • 5+ years of related experience in residential property maintenance
  • 2+ years of leadership experience overseeing maintenance team
  • Valid driver's license for operating community vehicles and/or golf carts
  • Mandatory on-call rotation for evenings, weekends, and holidays

Desired Qualifications

  • Multi-Family housing experience is preferred
  • Competency in RealPage/OneSite or other property management software is preferred
  • HVAC Certification is preferred

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