Service Manager
On-sitePeoria, Illinois, United States
Job Summary
Provide prompt, efficient, and friendly customer service by greeting shoppers, learning their names, and assisting with product retrieval or heavy item loading. Supervise and coordinate store activities by planning employee schedules, assigning duties, evaluating performance, and enforcing safety and policy procedures. Order merchandise, verify deliveries, compile sales and inventory reports, and recommend cost reduction programs while maintaining strict adherence to company guidelines. Handle cash registers, train staff on store policies, and address specific customer issues or suggestions to enhance the shopping experience.
Required Qualifications
- High School or equivalent experience
- Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions
- Ability to do arithmetic calculations involving fractions, decimals, and percentages
- Possess the ability to interview to obtain basic information; guide people to provide basic direction; follow technical manuals and have increased contact with people
- Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects
- Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision
- Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
Desired Qualifications
- Two years or more of similar or related work experience preferred
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