SERVICE MANAGER - Ft. Worth, TX
On-site · Fort Worth, Texas, United States
Fort Worth, Texas, United StatesOn-siteFull TimeMid LevelHigh School Or EquivalentUnknown
Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
Prioritize and oversee branch service operations and scheduling for technicians; supervise the service team; provide technical support to customers, the parts department, and technicians; coordinate on-call coverage, travel to job sites, and weekly meetings; ensure effective communication with customers and factories and promote customer and employee satisfaction; require strong organizational skills, ability to manage multiple tasks, and the physical capability for regular lifting and field work.
Required Qualifications
- High School diploma or the equivalent
- 3-5 years previous experience as a Service Technician within the industry or 1-3 years previous industry experience combined with 2-3 years of direct customer service experience
- Ability to handle multiple tasks simultaneously including multiple incoming phone calls
- Driving record acceptable under auto liability insurance guidelines
- non-exempt status
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