Service Manager - Fort Myers, FL
On-site · Fort Myers, Florida, United States
Job Summary
The Service Manager role involves supporting all aspects of the service department, working closely with the Store Manager to ensure operational excellence and deliver exceptional customer experiences. Key responsibilities include driving service department performance, overseeing service operations, and developing staff to provide the highest level of service. The ideal candidate will demonstrate leadership capabilities, strong customer service skills, and in-depth knowledge of bicycle repair and maintenance.
Required Qualifications
- Proven success as a bicycle mechanic
- Strong interpersonal and communication abilities-both verbal and written
- Customer-first mindset with excellent service skills
- Leadership capabilities to inspire, guide, and support a high-performing team
- In-depth knowledge of bicycle repair and maintenance
- Proficiency with technology and computer systems
- Strong time management and organizational skills
- High personal accountability and a results-driven approach
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