Service Manager
On-siteEllenwood, Georgia, United States
EXPIREDEllenwood, Georgia, United StatesOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Oversee all Service Center functions by delegating tasks, monitoring workflow, and managing work orders and invoices to ensure quality and accurate billing. Coach employees to achieve high performance while maintaining a safe, clean workspace and adhering to industry regulations. Manage the Service Center's P&L, equipment, and personnel to meet annual EBITDA, sales, and inventory goals. Act as the primary resource for service, inventory, and process inquiries for both staff and customers. Provide direction to staff, conduct quality checks on work, and maintain relationships with vendors and dealers.
Required Qualifications
- High school diploma or GED equivalent
- Bachelor's degree preferred
- Computer literate and proficient with inventory catalogs and various Microsoft and Google Docs software and programs
- proven track record in Service operations and customer service
- Ability to manage a P&L
- Ability to calculate productivity
- Average oral and written communication skills
Desired Qualifications
- Strong customer service and salesmanship skills
- Works well under pressure and manages stressful situations with ease
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