Service Manager
$42,848–$64,272 year
On-site · Battle Creek, Michigan, United States
Job Summary
Service Manager responsible for assigning and scheduling auto service staff, overseeing hiring/training of an effective auto service team, driving high customer satisfaction, and coordinating between technicians and customers. Role includes coaching and leading technicians, managing inventory and scheduling, facilitating communication between front and back of the shop, driving sales through proactive customer interactions, ensuring adherence to quality standards, and maintaining store operations and policies with a focus on long-term relationships and loyalty.
Required Qualifications
- High School Diploma or equivalent
- 4 years of auto service technical experience
- 1 year of service manager or service writer experience
- Must have valid automotive driver's license at all times in order to test drive customer's vehicles
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