Service Manager
$40,706–$61,069 year
On-site · James Island, South Carolina, United States
Job Summary
Service Manager at Bridgestone Retail Operations overseeing auto service teams: assign and schedule work, hire and train technicians, manage customer relationships, ensure quality standards and store operations, drive sales through proactive customer interactions, and provide leadership, coaching, and inventory management. Requires automotive service expertise, people leadership, scheduling, and a focus on customer satisfaction; preferred 2-year degree and ASE certifications. Location-based in James Island, US; in-person role with responsibilities spanning frontline customer service and back-of-house coordination.
Required Qualifications
- High School Diploma or equivalent
- 4 years of auto service technical experience
- 1 year of service manager or service writer experience
- Problem solving - customer complaints
- Aptitude to manage inventory, scheduling, equipment maintenance, etc.
- Capacity to lead and coach others
- Teammate and customer/communication skills
- Ability to recruit and select technicians successfully according to store requirements
- Willingness to continue education and remain current in automotive repair issues
- Must have valid automotive driver's license at all times in order to test drive customer's vehicles
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