Service Manager-BRANCH BANKING-Service
On-site · Gurugram, Haryana, India
Gurugram, Haryana, IndiaOn-siteFull TimeMid LevelNot SpecifiedBanking ServicesLarge
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Large
Industry
Banking Services
Job Summary
Oversee branch operations and ensure exceptional service delivery as a Service Manager. Responsibilities include managing daily branch activities, ensuring compliance with regulatory standards, and driving service excellence. The Service Manager will supervise the team, resolve complaints, and maintain high service scores.
Required Qualifications
- Proactive and customer-focused
- Experience in branch operations management
- Understanding of regulatory compliance
- Team supervision skills
- Ability to resolve complaints
- Drive service excellence
- Maintain high service scores
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