Service Manager-BRANCH BANKING-Service
On-site · Mumbai, Maharashtra, India
Mumbai, Maharashtra, IndiaOn-siteFull TimeMid LevelNo RequirementBanking ServicesLarge
Type
Full Time
Level
Mid Level
Education
No Requirement
Company size
Large
Industry
Banking Services
Job Summary
The Service Manager will oversee branch operations, manage daily activities, and ensure exceptional service delivery. Responsibilities include ensuring compliance with regulatory standards, driving service excellence, supervising the team, and resolving complaints while maintaining high service scores.
Required Qualifications
- Proactive and customer-focused approach
- Experience in managing branch operations
- Knowledge of regulatory compliance standards
- Strong team supervision skills
- Ability to resolve complaints
- Commitment to maintaining high service scores
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