Service Manager
$100,000–$120,000 year
On-site · Kennesaw, Georgia, United States
Kennesaw, Georgia, United StatesOn-siteFull Time$100,000–$120,000 yearSenior LevelNot SpecifiedSmall
Type
Full Time
Level
Senior Level
Education
Not Specified
Company size
Small
Job Summary
Service Operations Manager leading the Atlanta-area service division. Oversee day-to-day service operations including scheduling, dispatching, and resource allocation; mentor technicians to ensure quality work and exceptional customer satisfaction; collaborate with other departments to optimize processes; develop strategies to boost productivity and profitability; monitor KPIs and implement corrective actions as needed.
Required Qualifications
- 5-10 years of experience in service operations or related role within the mechanical contracting industry
- strong attention to detail and accountability for job processes
- excellent communication and collaboration skills
- experience with ERP systems and proficiency in Microsoft Office
- ability to lead and motivate a team towards operational excellence
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