Service Manager - Automotive

Conduct daily one-on-one client status meetings with each ASM to identify potential service issues and monitor automotive repair to prevent operational delays. Recruit, interview, and train service staff while maintaining daily sales and production records and reviewing service sales performance. Work with the service director to set departmental objectives, administer payroll, and maintain department finances within established parameters. Enforce OSHA requirements, conduct performance evaluations, and participate in operational planning. Monitor all warranty activity to ensure compliance with policies and procedures, maintain the facility and equipment, and remain current on new products and changes to existing products.