Service Manager
$52,000–$52,000 year
On-site · Apollo Beach, Florida, United States
Job Summary
Hands-on Service Manager role overseeing the daily operations of the pool service department in Apollo Beach, FL, including performing pool equipment repairs, troubleshooting pool systems, and providing technical support to field technicians. Responsibilities include scheduling and dispatching technicians, inspecting work for quality, preparing professional repair quotes, communicating repair options and project updates to customers, maintaining inventory, handling customer inquiries, assisting with hiring and training new technicians, and upholding safety standards. Requires strong pool equipment knowledge, leadership experience, and the ability to communicate professionally with customers. Benefits include a company vehicle, bonus based on performance, and paid training/certification opportunities.
Required Qualifications
- Minimum of 1 year of hands-on pool equipment repair experience required
- Strong knowledge of pool pumps, filters, heaters, automation systems, salt systems, and related equipment
- Previous leadership, supervisory, or management experience preferred
- Excellent written and verbal communication skills
- Ability to prepare accurate, professional repair quotes and customer communications
- Strong organizational and time-management skills
- Valid driver's license with a clean driving record
- CPO certification preferred or willingness to obtain certification
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