Service Leader - Front Desk 前台主管
On-siteMainland, State of Western Australia, Commonwealth of Australia
Mainland, State of Western Australia, Commonwealth of AustraliaOn-siteFull TimeSenior LevelEnterprise
Full TimeSenior LevelEnterprise
Job Summary
Create a warm and welcoming arrival for guests, ensuring effective and efficient check-ins. Deliver caring, courteous guest services by providing information, responding to problems, and maintaining a friendly, hospitable demeanor throughout the stay. Facilitate quick and efficient departures to ensure guests leave satisfied. Train staff to perform duties with maximum efficiency while upholding high service standards for both internal and external guests.
Required Qualifications
- Creating a warm and welcoming arrival for guests, ensuring an effective and efficient check-in
- Ensuring a memorable guest stay by giving caring and courteous guest services, providing information, responding to problems, and dealing with guests in a friendly and ever-hospitable manner
- Facilitating a quick and efficient departure by ensuring that all guests leave happy with their stay
- Ensuring that proper training of staff is done such that staff has the necessary skill to perform duties with maximum efficiency
- Keep quality service standard to internal and external guests
- Must be able to lift 50 lbs
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