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PhilipsPosted 2 months ago
EXPIRED

Service Implementation Manager

On-siteMexico City, Mexico City, Mexico

Full TimeSenior LevelMasters DegreeEnterprise

Job Summary

Lead the implementation of Radiology Informatics solutions in Mexico, ensuring on-time, high-quality project delivery, strong customer relationships, and effective leadership of a multidisciplinary implementation team. You will work with customers, sales, service, and regional stakeholders to ensure successful go-lives, strong execution discipline, and trusted customer relationships, while creating structure, clarity, and a supportive team environment to drive performance, accountability, and collaboration.

Required Qualifications

  • Strong experience in implementation, service delivery, program or project management, with proven people leadership and customer relationship management experience, ideally in healthcare technology, imaging informatics, RIS/PACS, or similar technical environment
  • Bachelor’s or Master’s degree in Health Science, Business, Delivery, Engineering, or related field
  • Project Management certification such as PMP is highly valued
  • Fluency in English; ability to work in a dynamic customer-facing environment
  • Ability to balance operational execution, customer trust-building, and people leadership
  • Experience in a high-performing, global, or world-class organization is advantageous

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