Service Field Engineer (m/w/d)
On-siteZagreb, Zagreb, Croatia
Job Summary
Perform service, maintenance, retrofit, and modification work on separators and decanters at customer sites across Croatia, Hungary, and Slovenia. Conduct fault diagnosis, troubleshooting, and installation of new equipment including mechanical completion, I/O checks, and product trials. Provide technical project support from kick-off through final sign-off, coordinate troubleshooting with internal teams, and optimize process performance. Prepare detailed service reports and maintain strong customer relationships through regular on-site visits. Requires technical education in mechanical or electrical engineering, experience in field service, and extensive travel flexibility.
Required Qualifications
- Technical education in Mechanical Engineering, Electrical Engineering, Mechatronics, Industrial Engineering or a comparable discipline
- Experience in field service, commissioning, maintenance or technical support of industrial equipment
- driver's license (Category B)
- Good command of Croatian and English, both written and spoken
- Ability to manage customer interactions in a professional and solution-oriented manner
- High level of flexibility and willingness to travel extensively
Desired Qualifications
- Knowledge of separation technology, process equipment, rotating machinery, pumps, automation systems or related industrial technologies
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