Service Engineer/Specialist
$80,000–$105,000 year
On-siteHolly Springs, North Carolina, United States
Job Summary
Conduct regular inspections, maintenance, and software updates of control systems while identifying and addressing system malfunctions. Monitor communication channels and respond promptly to incidents to maintain SLAs, collaborating with technical teams to resolve critical issues. Create instrument lists from P&ID drawings, configure DDC, PLC, and DCS algorithms, and draft system documentation. Install project software, perform calibration and tuning, and troubleshoot installation discrepancies at customer sites. Serve as a technical contact for customers, support sales teams during meetings, and identify future sales opportunities. Requires on-call rotation with 24/7 availability during assigned periods and travel to customer facilities. Bachelor's degree in engineering or equivalent experience with controls platforms such as Tridium, Distech, or Siemens is required.
Required Qualifications
- Bachelor's degree in approved mechanical, electrical or similar engineering degree track OR equivalent industry experience
- Basic understanding of mechanical and electrical systems found within customer environment
- Demonstrated understanding of at least one applicable controls platform
- Tridium: Niagara N4
- Distech: Experience with BACnet and LON Distech controllers, Eclypse Controllers
- Johnson Controls: Facility Explorer or Metasys controllers
- Siemens: Experienced with Apogee (PXC), Talon Controllers, DXR controllers, Desigo CC or Insight
- Rockwell: FactoryTalk Suite, RS Logix/Studio 5000, familiarity with PlantPAx DCS
- Scripting languages (VBA, Python, etc.)
- Knowledge of Kepware OPC server, ThinManager, VMware is preferred
- HVAC Experience Preferred
- Basic understanding of HVAC systems in large building automation systems
- Understanding of sequence of operations and P&IDs for HVAC and plant utilities
- Experience with functional testing, including the ability to create, maintain, and execute test plans
- Experience with specifying instrumentation and control valves for HVAC systems
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.