Service Engineer
On-site · Qingdao, Shandong, China
Job Summary
The Service Engineer role involves providing maintenance and repair services to clients, following service processes and standards. Key responsibilities include maintaining tools and company assets, communicating customer needs, building customer relationships, completing training to improve relevant skills, ensuring timely service through safe vehicle operation, training junior engineers, and fulfilling other tasks assigned by supervisors. Qualifications require 3-5 years of experience, customer orientation, persuasive communication, initiative, teamwork, adaptability, basic mechanical, electrical, and hydraulic knowledge, familiarity with after-sales service processes, and proficiency in English writing and speaking.
Required Qualifications
- 3-5年的工作经验
- 客户导向
- 说服性沟通
- 主动性
- 团队合作
- 适应性
Desired Qualifications
- 熟悉公司的售后服务相关流程
- 精通常用车型的维修和保养
- 机械/电气及液压基础知识
- 良好的英语能力
- 持有叉车驾驶证和汽车驾驶证
- 熟悉Office办公系列软件
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