Service Dispatcher Automotive Dealership
On-site · Farmers Branch, Texas, United States
Job Summary
Service Dispatcher role at Pack Auto Group focuses on organizing and prioritizing shop workflow, maintaining an effective dispatch system, scheduling work according to technician skills, logging and updating repair orders with punch times, and communicating job status to service advisors. The position emphasizes customer satisfaction, professional appearance, and adherence to warranty procedures, with responsibilities including monitoring comebacks, maintaining logs, and ensuring accurate documentation. Required capabilities include strong multitasking and communication skills, ability to read safety and operating manuals, and readiness to undergo a background check and drug screen; a valid driver’s license and clean driving record are also required.
Required Qualifications
- High school diploma or GED
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Have quality customer service skills
- Possess strong communication skills
- Maintaining professional appearance
- Exceptional communication skills
- Willing to submit to a background check and drug screen prior to employment
- Valid driver's license and clean driving record acceptable to policies
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.