Service Desk Weekend Overnight
$28,080–$31,200 year
On-siteColumbia, Tennessee, United States
Job Summary
Greet members and guests upon arrival and departure, monitor club access, and answer phone calls while addressing complaints and providing tours. Sell memberships, write agreements, enter new members into the database, and operate the Point-of-Sale system to collect balances. Perform beginning and end-of-shift procedures, complete the Club Walk-Around every 20 minutes, and maintain the customer service front desk. Execute comprehensive housekeeping duties including cleaning equipment, hydromassage beds, showers, and floors, plus replenishing supplies and emptying trash. Schedule fitness training appointments and guide new employees. Work weekends and overnight shifts with on-call rotation.
Required Qualifications
- High School Diploma or G.E.D.
- Basic computer literacy
- Must be able to frequently walk, stand, bend, stoop, kneel, crouch, grasp, and reach
- Must be able frequently move, lift, push, pull, carry at least 60 lbs.
- Must be able to operate equipment such as vacuums and floor scrubbers
- Must have the ability to communicate information and ideas so others will understand and must be able to exchange accurate information
- Ability to recognize and learn from mistakes
Desired Qualifications
- High School Diploma or G.E.D. preferred
- Previous customer service and/or sales experience preferred
- Previous cleaning/maintenance experience preferred
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