Service Desk Specialist
On-siteTa’ Xbiex, Tarxien, Malta
Ta’ Xbiex, Tarxien, MaltaOn-siteFull TimeSmall
Full TimeSmall
Job Summary
Install and configure software and hardware across Windows, MacOS, and Linux environments while setting up accounts and workstations. Monitor office system performance, manage new technology upgrades, and assist Infrastructure Admins with daily tasks. Escalate cases as needed and provide training and guidance to employees on adopting new tools. Travel across EU offices to support colleagues. This role requires experience as a Junior System Administrator or Service Desk Specialist, solid workstation knowledge, and fluency in English. Join a growing fintech team building AI-powered payment technologies for PSPs and neobanks.
Required Qualifications
- Experience as a Junior System Administrator or Service Desk Specialist
- Solid knowledge of everything related user workstations
- Basic knowledge of data backup/recovery
- Familiarity with various operating systems and platforms
- Resourcefulness and problem-solving aptitude
- Excellent communication skills
- Fluency in both written and spoken English
- Travel across our offices in the EU zone
Desired Qualifications
- Proficiency in additional languages
- Experience with office server systems (Windows Server, AD, DNS, DFS) and MDM systems
- Experience with AWS
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