Service Desk
$31,200–$31,200 year
On-sitePerry Hall, Maryland, United States
Job Summary
Greet members and guests upon arrival and departure, monitor club access, and handle member complaints and phone inquiries. Sell memberships, write agreements, enter new members into the database, and operate the Point-of-Sale system to collect balances. Provide tours to prospects, schedule fitness training appointments, and guide new employees. Maintain the customer service front desk, complete the Club Walk-Around checklists every 20 minutes, and perform beginning and end of shift procedures. Execute comprehensive housekeeping duties including cleaning equipment, hydromassage beds, restrooms, and floors; dusting, vacuuming, and mopping; replenishing supplies; and emptying trash. Ensure the facility remains organized and safe while upholding the Judgment Free Zone concept.
Required Qualifications
- High School Diploma or G.E.D.
- Basic computer literacy
- Must be able to frequently walk, stand, bend, stoop, kneel, crouch, grasp, and reach
- Must be able frequently move, lift, push, pull, carry at least 60 lbs.
- Must be able to operate equipment such as vacuums and floor scrubbers
- Must be able to recognize, identify, and judge behavior within environment
- Must have the ability to communicate information and ideas so others will understand and must be able to exchange accurate information
Desired Qualifications
- High School Diploma or G.E.D. preferred
- Previous customer service and/or sales experience preferred
- Previous cleaning/maintenance experience preferred
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.