Service Desk Expert*in 50-100%

Handle Incidents and Service Requests in the SERVALX Service Management System by analyzing business processes, transactions, and data to resolve disruptions and errors. Implement and maintain SERVALX components, modules, interfaces, and databases while configuring development, test, and production environments. Create and update documentation including knowledge articles and user manuals. Requires a degree in computer science or equivalent experience, strong German communication skills, and the ability to prioritize under pressure. Join a self-organizing team at PLAIN IT AG to help establish SERVALX in new markets using Mendix low-code technology.