Service Department Coordinator - Entry Door
On-siteAtlanta, Georgia, United States
Job Summary
Coordinate field employees in Atlanta, GA by scheduling technicians to customer job sites, collecting finalizing and submitting job details, and ensuring customer COD payments are collected prior to job completion. Continually clear completed job tickets from schedules, verify open tickets for materials, billing, and voided items, and run department reports to meet customer expectations. Assist with billing paperwork, create service tickets to ensure dates are met, provide service quotes, and help field techs with troubleshooting. Deliver accurate work orders and picking lists to the warehouse for inventory pulling. Requires Microsoft Office experience, strong communication and time management skills, and excellent organizational abilities. Comprehensive medical, dental, and vision coverage available your first full month.
Required Qualifications
- Experience using Microsoft Office Suite
- Must have excellent communication skills
- Must have good time management skills
- Must be organized
- Must have the ability to multi-task
- Must represent the company in a professional manner
- Must successfully complete employment verifications
- Must successfully complete background check
- Must successfully complete drug screen
- Must have a driving record (if applicable)
Desired Qualifications
- Experience in a dispatch or other high volume administration field
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