Service Delivery Manager

Independently lead small to mid-size delivery management projects by creating plans, coordinating resources, and managing risks. Serve as the primary client contact to address issues and ensure services meet business requirements while overseeing team performance and third-party provider management. Control project costs and optimize delivery processes to maximize profitability and efficiency. Monitor service quality against client expectations and provide feedback to team members. Identify and recommend process improvements for better outcomes. This role supports Unisys as a global technology solutions company powering breakthroughs for leading organizations through cloud, AI, and digital workplace initiatives.