Service Delivery Manager – Outsourced Service Engagement
Remote · United States or Dallas, Texas, United States
United States or Dallas, Texas, United StatesRemoteFull TimeMid LevelNot SpecifiedUnknown
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Unknown
Job Summary
Oversee outsourced services delivery, serve as the primary point of contact for the engagement, ensure that service levels are met or exceeded, drive customer satisfaction, manage vendor relationships, monitor performance metrics, and drive continuous improvement. Role involves coordinating between the client and service providers; remote for candidates outside the Dallas, TX area and hybrid for candidates in the Dallas area.
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