Service Delivery Manager

Act as the primary point of contact for AirTrunk's large cloud customers throughout the build, fit-out, and onboarding process. Coordinate with internal teams to ensure early access, ready for service, and contractual requirements are met while managing project budgets, trackers, and procurement. Conduct audits and inspections with customers to verify compliance and quality standards, delivering regular progress reports and status updates. Support sales and pre-sales activities by assisting with meetings, documentation, and proposals as needed. This role is based onsite full-time in Melbourne, Australia, with a requirement to travel across APAC if required. Candidates need 2+ years of project management or service delivery experience in a critical operating environment, ideally with PMP certification and data centre infrastructure fit-out delivery experience.