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Pulse HealthcarePosted 1 month ago

Service Delivery Lead (SDL) – Our Future Health - Oxford

$60,611,200–$78,000,000 year

On-siteOxford, England, United Kingdom

Senior LevelStartupHealthcare Tech

Job Summary

Provide clinical leadership to Healthcare Assistants and Phlebotomists, ensuring day-to-day delivery of excellent quality care while meeting all clinical governance and compliance targets. Oversee staff attendance and scheduling, support breaks, and act as the first point of escalation for operational queries to keep services safe and seamless. Spend four days at other operating sites to observe site processes, participant flow, and build confidence in delivery, mitigating risks associated with new leadership. Work flexible shifts from Monday to Sunday between 8:15am and 4:45pm, with rates ranging from £29.14 to £37.50 hourly.

Required Qualifications

  • Phlebotomy Certificate
  • Minimum of one year's active experience drawing blood
  • Right to Work in the UK

Desired Qualifications

  • Service Delivery Lead experience

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