Service Delivery Customer Engineer
On-site · Ra'anana, Central District, Israel
Job Summary
Onsite Service Delivery Customer Engineer role focused on delivering software services onsite, including installation and configuration for customer environments. Responsibilities include applying technical knowledge to operate a technology area, resolving most technical incidents, coordinating with team members, identifying escalations, and providing technical consulting during contract renewals to support customer satisfaction and potential future service revenue growth. Requires broad knowledge of OS, networking, and core company applications, strong communication and problem-solving skills, and the ability to balance internal and customer needs. Education: Bachelor's degree preferred or Associate degree in a technical field with 4-6 years of experience.
Required Qualifications
- Bachelor's degree preferred or Associate degree holder (technical field) with 4-6 years working experience
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