Service Customer Care Rep
On-site · Atlanta, Georgia, United States or Duluth, Georgia, United States
Job Summary
Handle incoming calls from Crown customers and service technicians; dispatch technicians; enter technician payroll hours; process parts and service billing; create daily work orders; maintain records and files; assist other departments as needed. Requires excellent phone skills, good communication, organizational, math and computer skills, experience with Microsoft Office, and the ability to multitask. High school diploma or equivalent and less than 2 years related experience preferred. This is a full-time position in the United States with no sponsorship. Benefits include health/dental/vision, 401K, paid leave, and tuition reimbursement.
Required Qualifications
- Less than 2 years related experience
- High school diploma or equivalent
Additional Requirements
- Work Authorization: Crown will only employ those who are legally authorized to work in the United States
- No agency calls please.
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