Service Coordinator
On-siteMacon, Georgia, United States
Job Summary
Schedule, quote, and discuss repair services with customers and technicians while providing updates on services and invoices via phone or in person. Dispatch field service technicians to customer sites, open and update work orders in systems, and process completed work orders. Create purchase orders and code invoices for accounts payable, communicating with management regarding invoicing issues, customer complaints, and technician needs. Adhere to all safety procedures and perform other administrative duties as assigned. This role requires two years of administrative experience and proficiency with Outlook, Excel, Word, and PowerPoint.
Required Qualifications
- At least two (2) years as an administrative assistant or similar role
- Proficient with Outlook, Excel (formulas, charts, graphs), Word and PowerPoint
- At least two (2) years assisting customers with accounts in person and over the phone
Desired Qualifications
- One (1) year experience as a Service Coordinator or Service Writer in the automotive/truck/heavy equipment industry
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