Service Coordinator
On-siteKelowna, British Columbia, Canada
Kelowna, British Columbia, CanadaOn-siteFull TimeLicense Or CertificationMedium
Full TimeLicense Or CertificationMedium
Job Summary
Service Coordinator at XPEL responsible for assisting customers with questions on products and services, gaining knowledge of XPEL products, training Service Coordinators, creating and updating “How to” documents, scheduling installer workloads, tracking order progress, checking vehicles for pre-existing damages, generating estimates, invoicing and billing, processing returns and credits, collecting resale tax documents, training others on Accounts Receivable, maintaining inventory, and supporting office administration and logistics (including occasional vehicle shuttle).
Required Qualifications
- High School Diploma or GED
- 18+ years old with 2 years driving experience
- Current and valid driver’s license with a clean driving record
- Must meet insurability requirements under the company’s motor vehicle insurance policy
- 3+ year(s) in a similar role
- Knowledge of Excel, Word, Power Point and General Microsoft Office Applications
- Ability to communicate professionally and effectively
- Excellent phone, interpersonal, and organizational skills
- Demonstrates a sense of urgency and timeliness
- Ability to work independently with limited supervision
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