Service Coordinator
$49,313–$50,299 year
On-siteNepean, Ontario, Canada
Job Summary
Conduct initial client contacts, complete assessments, and coordinate community support services for older adults and persons with disabilities, including Meals Delivery, Transportation, and Foot Care. Manage ongoing client relationships through home visits, telephone follow-ups, and safety checks while assisting with subsidy applications for programs like Ontario Disability Support Program and Trillium. Liaise with caregivers, external health providers, and community partners to ensure service delivery aligns with individual care plans. This full-time temporary role supports a multi-disciplinary team addressing social isolation and mental health needs within far west Ottawa. The Service Coordinator will also facilitate education groups, promote CSS services, and maintain client case files.
Required Qualifications
- B.A., B.S.W., or SSW with a major in Gerontology, Counseling or Community Support or equivalent in education and training
- Minimum two years experience in social and health services working with seniors and/or persons with physical disabilities
- Clearly demonstrated client assessment skills using validated tools (InterRAI suite preferred)
- Knowledge of local communities served
- Knowledge of and commitment to community based model of social work intervention, Health Equity and Social Inclusion lens
- Public speaking and public education skills
- Knowledge of and familiarity with the continuum of care services including community social and health services and long term care
- Strong organizational and communication skills
- Ability to travel throughout Ottawa, especially rural areas
- Experience in program development, delivery and evaluation
- Valid driver's license, access to a vehicle, adequate insurance coverage
- Ability to communicate fluently in English, spoken and written
Desired Qualifications
- Experience working with and managing volunteers considered an asset
- Ability to communicate fluently in French, spoken and written is an asset
- Ability to communicate in other languages reflective of populations served is an asset
- Microsoft Office Suite of Products – Intermediate
- CIMS - Intermediate
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.