Service Coordinator

Service Coordinator for Simplified Integrations in Tracy, CA, responsible for keeping the Service Department organized, scheduled, documented, and moving forward. Acts as the coordination point between customers, technicians, service leadership, monitoring partners, compliance needs, and internal operations. Receives and routes customer requests, supports scheduling, prepares technicians for upcoming work, follows up on open items, assists with inspection closeout, and helps ensure service work is accurately tracked. Key duties include customer communication, scheduling and dispatch support, coordinating access details and site contacts, documenting and tracking service requests, supporting inspections and closeouts, and assisting with billing and standard estimates. Requires strong organization, professional communication, calm under pressure, ability to manage high-volume tasks, adherence to checklists and processes, and ability to collaborate with technicians, managers, property managers, building engineers, vendors, and customers. Growth opportunities into senior or operations-focused roles are available.