Service Coordinator
$49,920–$49,920 year
On-siteIndianapolis, Indiana, United States
Job Summary
Evaluate residents' needs to identify services enhancing their quality of promote independence. Establish connections with local providers to facilitate access to social, health, and wellness resources. Create educational programs tailored to residents and maintain a comprehensive directory of community services. Act as an advocate for residents, empowering them to self-advocate while liaising between individuals, management, and external agencies. Provide crisis intervention, conflict resolution support, and track referrals to ensure follow-up and service delivery. Maintain accurate records including daily and monthly reports. This full-time role at RHF supports well-being in older adult communities in Indianapolis, IN.
Required Qualifications
- Strong understanding of available supportive services and community resources for older adults
- Proven ability to advocate for residents' needs and resolve issues
- Commitment to maintaining high ethical standards and client confidentiality
- Ability to work effectively with residents, staff, community partners, and service providers
- Capable of working independently and with minimal supervision
- Excellent verbal and written communication skills
- Strong organizational and time management skills
- Proficiency in MS Office Suite, including Word, Excel, PowerPoint, and Outlook
- Bachelor's degree in Gerontology, Human Services, Social Work, Psychology, Sociology, or a related field
- Experience working with diverse groups of seniors and disabled individuals
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