Service Coordinator
On-siteExton, Pennsylvania, United States
Exton, Pennsylvania, United StatesOn-siteFull TimeEntry LevelSmall
Full TimeEntry LevelSmall
Job Summary
Field inbound calls and direct service department processing activities. Schedule technicians, subcontractors, and service calls, including site surveys and preventative maintenance. Provide detailed weekly service reports to clients and track service calls and technician productivity. Request RMAs for service parts and repairs. Submit resume, references, and salary range to careers@nextgensecured.com.
Required Qualifications
- Bachelor or equivalent degree or experience
- Must be able to communicate effectively and professionally in both written and verbal manner to customers and to those within the company
- Must possess a positive attitude and be willing to interact with customer, co-workers, and other personnel at all times
- Commitment to integrity and to the Company Standards and Procedures
- Attention to detail and accuracy is a must
- Pre-employment drug screens and background checks will be conducted
- Employees are subject to appropriate routine drug screens, based on job classification
Desired Qualifications
- Service or Operational experience preferred
- Experience with Microsoft Word, Excel, and Outlook
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