Service Coordinator
$27,000–$27,000 year
On-siteManchester, England, United Kingdom
Manchester, England, United KingdomOn-siteFull Time$27,000–$27,000 year
Full Time
Job Summary
Schedule and coordinate engineer appointments efficiently while managing customer enquiries via telephone and email. Process purchase orders accurately, update CRM records, and prepare service reports to ensure smooth delivery. Liaise with engineers, suppliers, and customers to monitor job progress and communicate updates. Support the wider service and operations team with general administrative duties. Occasional travel to the Midlands is required.
Required Qualifications
- Experienced in a Service Coordinator, Service Administrator, or similar scheduling role
- Confident using CRM systems and maintaining accurate records
- Experienced in processing purchase orders and producing reports
- Highly organised with excellent attention to detail
- A confident communicator with an excellent telephone manner
- Able to prioritise workload and work effectively in a busy environment
- Proficient in Microsoft Office, particularly Outlook, Word, and Excel
- Willing to travel occasionally to the Midlands as required
Desired Qualifications
- Passionate about delivering outstanding customer service
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