Service Coordinator - Knoxville, TN
On-siteKnoxville, Tennessee, United States
Job Summary
Coordinate the service department by scheduling crews, managing multi-line calls, and directing inquiries to appropriate contacts. Maintain documentation on-site through paper and software while generating invoices and analyzing special projects for management. Communicate with vendors, customers, and on-site visitors via telephone and email, ensuring all interactions reflect professional company standards. Prepare reports, manage office space, and assist with administrative tasks as required. Requires 2+ years in office management and administration, proficiency in Microsoft Office, and an associates degree or higher. Bilingual Spanish is preferred. Rackley Roofing offers competitive pay, medical, dental, vision, life insurance, disability coverage, and a 401K.
Required Qualifications
- Associates Degree or higher
- Office Management 2+ Years
- Office Administration: 2+ Years
- Proficiency in Microsoft Office Suite, specifically Outlook, Word, and Excel
- Strong computer, organizational, and writing skills
- Verbally communicate and understand objectives
- Follow all safety procedures
- Adhere to all quality processes
Desired Qualifications
- Experience with a CRM system
- Bilingual (Spanish)
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